Reindeer Club pricing, policies & procedures

 Pricing Overview Table
  Regular Season High Season Holiday Season
 

Dec 7-19
Jan 5-16
Jan 21-Feb 6
Feb 23-28
April 6-20

Dec 20-25
Jan 17-20
Feb 7-12
March 1-7

Dec 26 - Jan 4
Feb 13-22
March 8 - April 5

Reindeer Club: NO lift ticket $365 $420 $440
Reindeer Club: WITH lift ticket $485 $540 $560
Lift ticket add-on: $120 + tax 
 
Cancellation Fee $125

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 Contact Handling Information

Product owned by: Ski School
Reservations and payment handled by: Skier Services agents

  •  Contact Center: 435-645-6648 (local), 888-754-8477 (toll-free)
  •  Transfer to skill: DV SSV General Sales (if unlocked), DV SSV Online Booking Support (if locked)
  •  Email: skierservices@deervalley.com
  •  In-person: All Skier Service's Desk Locations
  •  To Check Availibility:
    • 2+ days in advance: DVSS is correct
    • 1 day in advance: Handled by the Daily Desk via Today/Tomorrow chat
    • Day-of: Handled by the Daily Desk via Today/Tomorrow chat

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 Links to Program Information on deervalley.com
 Age Requirement

Reindeer Club Age: 5 - 6
Must be willing to ski

  • A child may be moved down to a lower-age program only if he/she is a year or less older than the maximum program age
  • We reserve the right to move children to the appropriate ability zone and program based on their skill level or if it is determined that the child's date of birth has been incorrectly stated
  • Complete Age Guidelines here

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 Student/Instructor Ratio

4:1 ratio, no more than four students per instructor

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 Ability Zone Requirement

ALL ability zones (first-timer to expert)

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 Dates, Times, Daily Schedule & Locations
 Dates Offered
  • Daily, Dec 7, 2024 - April 20, 2025

 Times
  • Program Time: 10:00 a.m. - 3:45 p.m. (5 hrs 45 min)
  • Ski Time: 4 hrs 15 min - 4 hrs 45 min
  • Lunch & Break Time: approx 1 hr - 1 hr 30 min

 Daily Schedule
Time Activity Location & Details
8:30 - 9:00 a.m. Early drop-off (optional) Children's Center Reindeer Room, SNO, class leaves room at 10 a.m.
9:00 - 9:45 a.m. Drop-off

Classes start forming (Students will wear a jersey):

  • First-time to beginner: Children's Center Reindeer Room, SNO
  • Other abilities: Children's Center Reindeer Room, SNO (via Snowflake lift)
10:00 a.m. Start of Lesson Classes should be on snow. All classes will proceed to conveyors unless otherwise directed by a supervisor.
11:30 a.m. Lunch Break #1 Location: Children's Center Reindeer Room, SNO, Silver Lake Lodge, or Empire Lodge, upper floor
Instructors will start completing progress cards.
12:15 p.m. Lunch Break #2 (optional) Location: Children's Center Reindeer Room, SNO, Silver Lake Lodge, or Empire Lodge, upper floor
Second lunch shift during busy times.
2:00 p.m. Snack Break Location: Children's Center Reindeer Room, SNO or Silver Lake Lodge or Empire Lodge, upper floor
Arrive for hot chocolate break (20-30 min maximum). Instructor will complete progress cards. Empire Pass children to be picked up at appropriate hot cocoa location.
3:45 p.m. End of Lesson, pick-up

Pick-up location: On the snow in yellow fenced area at bottom of Wide West run, SNO.
Parent/Guardian must give his/her name and a security code.

  Late pick-up Not Available

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 Lunch Break Details

Lunch is included with Reindeer Club

  • Lunchtime: See daily schedule above
  • Location: Children's Center Reindeer Room, SNO, Silver Lake Lodge, Empire Lodge, upper floor
  • Lunch menu: View the published menu on deervalley.com (PDF download)
  • Special menu accomodations: Vegetarian, Kosher, gluten-free, dairy-free, nut-free meals and beverages are available (juice, non-dairy, hot chocolate is Kosher)
    Instructor will check each skier's lesson ticket to ensure they're given the correct snack option
  • Alternatives: Participants can bring their own lunch if preferred (nut-free environment)

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 Snack Break Details

An snack is included with Reindeer Club

  • Snack time: See daily schedule above
  • Location: Children's Center Reindeer Room, SNO, Silver Lake Lodge, Empire Lodge, upper floor
  • Snack menu: A snack (Cookie, goldfish, fruit roll-up, etc.) and a beverage (hot chocolate, chocolate milk, juice, etc.)
  • Special snack requests: Vegetarian, Kosher, gluten-free, dairy-free, nut-free snacks and beverages are available (juice, non-dairy, hot chocolate is Kosher)
    Instructor will check each skier's lesson ticket to ensure they're given the correct snack option
  • Alternatives: Participants can bring their own snack if preferred (nut-free environment)

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 Lift Ride Policy

Reindeer skiers will ride with an instructor, instructor assistant, or willing adult; not alone!

Gondola policy: may not ride the Gondola. Students 6 years old and under are not permitted on the Gondola, except Private Lesson students for pick up and drop off in the Little Baldy area.Gondola policy: may not ride the Gondola

NOTE: A child is ready to ride the beginner chairlifts, Burns Express and Snowflake, either alone or with a willing adult when the student has had adequate time on conveyor lift and can demonstrate the following:

  • Come to a complete stop in a wedge
  • Control speed in gliding wedge
  • Can turn both directions
  • Can control speed through turn shape
  • Demonstrate and verbally repeat chairlift safety rules

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 Instructor & Grouping Requests

Instructor Requests: We are not able to honor requests for specific instructors in a group lesson

Grouping Requests: We cannot guarantee placement in group lessons with friends or relatives. To ensure a quality experience, we must form classes based on age and ability zone

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 Lift Ticket Policy

Lift tickets are required for every skier or lesson participant. Lift tickets are not included with any lessons or rentals.

  • SSV Discounted ticket available: Yes
  • SSV Discounted price: $120.00

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 Reservation Policy

A paid reservation and valid credit card on file are required to guarantee any Skier Services product. The full amount for Skier Services products is charged to the credit card provided at the time of booking. Each family must have their own file and children must be booked under their parent or guardian's name to ensure accuracy, security, and privacy for our guests

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 Change, Cancellation and No-Show Policy

If you need to cancel or change a reservation, you must call or speak directly with a Skier Services agent before 5 p.m. two (2) days prior to each booked date in order to receive a full refund. Cancellations or changes made one day prior to the first day will receive a partial refund.

  • No refund for same-day cancellations or no-shows
  • Weather and snow conditions are not viable reasons for cancellation
  • Appropriate fees will apply to lessons canceled after the deadline

Cancel Fee for Reindeer Club: 125.00

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 Product Transfer Policy

Skier Services products are non-transferable to another family member, friend, or, a different day.

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 Equipment & Rentals

Equipment is NOT included, participants must bring equipment.

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 Ski Storage Options

NO overnight ski storage available in the Children's Center for the Reindeer Club program. Advise guests to use:

Snow Park Lodge Ski Corral
Complimentary day and overnight ski storage
8 am - 6:00 pm, daily
Phone: 435-645-6934

Silver Lake Lodge Ski Corral
Complimentary day and overnight ski storage
8 am - 5:30 p.m.
Phone: 435-645-673

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 Gear Storage Options

NO gear storage available in the Children's Center for the Reindeer Club program. Advise guests to use:

Snow Park Lodge Basket Check and Self-service Lockers
Day storage: $TBD
Complimentary overnight boot storage (basket check only)
8 a.m. - 4:30 p.m.
Phone: 435-645-6605

Silver Lake Lodge Basket Check and Self-service Lockers
Day storage: $TBD
Complimentary overnight boot storage (basket check only) 8:30 a.m. - 4:30 p.m.
Phone: 435-645-6709

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 Discounts
The following discounts may be applied to Reindeer Club:

Children's Specialty Program Bounce Back Discount

  • Eligibility: Youth, age 3-12, who participated in a 2024-25 CSSE program
  • Discount amount = 50%
  • Bounce Back Details: Eligible for three additional, age-appropriate lesson during the season
  • Blackout dates: TBD
  • Confirm CSSE enrollment via DVSS and then book at discounted price
  • Subject to availability

Deer Valley Employee Discount

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 How to Book (DVSS/Inntopia/RPT)

This section is under construction, please check back

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